Information Office Interaction

Verbs & Phrasal Verbs
Verbs & Phrasal Verbs
Making enquiries Making enquiries
Questions about trains / buses
  • Could you tell me the time of the next train / bus to Cardiff, please?
  • Is it an express train / bus, or do I have to change trains / buses?
  • Is there a buffet car?
  • What platform / stop does it leave from?
  • What time does it depart?
  • What time does it arrive?
  • How long is the journey?

 

Buying a train ticket
  • I'd like a ticket to London, please.
    • Single or return?
  • Return. How much is the fare?
    • That's £150.00 peak time, or if you travel off-peak between 10am and 3pm it's only £65.00.
  • I'll travel off-peak then thanks. Can I reserve a seat?
    • Yes, but it's an extra £5.00.
Questions about flying
  • Is there a flight to London, please?
  • Is it a direct flight, or do I have to change planes?
  • Do they serve food?
  • What terminal does it leave from?
  • Is there an airport bus?
  • Can I have a window/aisle seat?
  • What time do I have to check in?
  • What time does it take off?
  • What time does it land?
  • How long is the flight?
 
Buying a plane ticket
  • I'd like a ticket to London, please.
    • Single or return?
  • Return. How much is it?
    • That's £150.00 business class, or £65.00 budget.
  • Budget then thanks. Can I have a window / aisle seat, please?
    • Yes, certainly.